Refund Policy

Validity Date: [01.01.2023]

Introduction

Welcome to the IPTV Legal. We strive to provide all our customers with high-quality IPTV services. This Refund Policy outlines the conditions under which we offer refunds for our services.

Refund Eligibility

We offer refunds under the following conditions:

  • Service Issues: If you experience significant technical problems with our service that we cannot resolve within a reasonable time frame.
  • No Access: If you are unable to access the services due to issues within our control that are not resolved within 48 hours.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to customercare@iptv-legal.org with the subject “Refund Request.”
  2. Provide Details: Include your order number, the reason for the refund request, and any relevant details or screenshots to support your request.
  3. Review Process: We will review your request and determine if you are eligible for a refund based on the criteria mentioned above.

Refund Processing Time

If your refund request is approved, the refund will be processed within [7-10 business days]. The amount will be credited back to the original payment method used for the purchase.

Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Change of Mind: If you decide after purchase that you no longer wish to use the service.
  • Violation of Terms: If you violate our Terms and Conditions or Acceptable Use Policy.
  • Temporary Issues: Minor service interruptions or temporary issues that do not meet the criteria for significant service problems.

Contact Us

If you have questions about our Refund Policy or wish to request a refund, please contact us:

Address: 123 Main Street, Suite 100, New York, NY 10001, USA
Email: customercare@iptv-legal.org

Changes to This Refund Policy

We may update our Refund Policy from time to time. Changes will be posted on this page with an updated validity date. Please review this policy regularly.

By using our services, you agree to the terms of this Refund Policy.

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